How to read the channel test
Each button sends three chimes to one channel only. On a laptop, or a phone with stereo speakers held sideways, Left should come from the left and Right from the right. Both plays through each at once and should sound centred.
- Sides swapped: rotate the phone the other way. Phones swap channels with orientation, so "left" depends on which way up you hold it.
- Both sides sound identical: check that mono audio is off. On iPhone it is under Settings › Accessibility › Audio & Visual; on Android it is in the Accessibility settings, though the exact place varies by maker.
- One side is quieter or muffled: check the balance slider in the same settings. If balance is centred, the grille on that side may be blocked by water or dust — the speaker cleaner and the cleaning guide cover both.
- One side is silent: some phones only have one loudspeaker, with the earpiece reserved for calls. If yours has two and one never plays, it may need repair.
How to read the frequency sweep
The sweep rises evenly through every octave, so it spends as long between 20 and 200 Hz as it does between 2 and 20 kHz. Press I can hear it when the tone appears and It went quiet when it disappears.
- The low end is about the speaker. A phone or laptop speaker is too small to move much air at low frequencies, so the tone often only appears in the low hundreds of hertz. That is physics, not a fault. Headphones and larger speakers go much lower.
- The high end is usually about your ears. The highest pitch people can hear falls with age, and many adults stop hearing the sweep somewhere between 12 and 17 kHz on any speaker.
- Rattling or buzzing in the low part of the sweep, at a volume where music sounds fine, often means water or debris sitting on the grille. Run the dust removal sweep or the water eject tone, then test again.
- Crackling at every frequency and every volume points at a damaged speaker rather than a blocked one. That needs a repair service.
Using the test with headphones
Both tests work with wired or Bluetooth headphones too, which makes the channel test a quick way to check that a pair is on the right ears. Keep the volume low before you start: the sweep's highest notes are unpleasant at full level. Do not use the cleaning tones with headphones on.